Privacy Policy

Effective date: April 8, 2026

This website provides general information about requesting court transcripts in New York City. We keep this policy intentionally short and clear.

Information We Collect

When you use our transcript request wizard and choose to receive your documents via email, we collect:

  • Email address: Required to send you your personalized transcript request documents.
  • Court selection: Which court type and borough you selected (e.g., "Family Court, Kings County"). This helps us understand which courts are most commonly requested.
  • Communication preferences: Whether you opted in to receive occasional updates about transcript services and resources.
  • Limited request summary: The court, borough, request types, and a small set of non-personal wizard choices needed to regenerate your packet later.

What we do NOT collect or store: We do NOT store the personal details you enter in the wizard, such as your name, phone number, case name, docket number, or hearing dates. This information is used only to generate your documents in your browser and is not transmitted to our servers.

Information You Enter in the Wizard

The request wizard runs primarily in your browser. When you enter case information (names, docket numbers, dates, etc.), this data is:

  • Used locally to generate your request packet
  • Temporarily stored in your browser's session storage for convenience
  • Never sent to our servers or stored in our database

You can clear this information at any time by clicking "Start Over" in the wizard or clearing your browser data.

How We Use Your Information

Your email address is used to:

  • Send you a secure link to download your transcript request documents
  • If you opted in: Send occasional updates about transcript services, helpful resources, and site improvements (no more than once per month)

We will never:

  • Sell your email address to third parties
  • Share your email with transcription vendors or courts
  • Send spam or unrelated marketing messages

Data Retention

We retain your email address and download records for up to 2 years. This allows you to:

  • Access your documents again if needed
  • Receive the updates you opted into
  • Regenerate the non-personal parts of your packet after verification

You can request deletion of your data at any time by contacting us (see "Your Rights" below).

Your Rights

You have the right to:

  • Unsubscribe from marketing emails at any time using the unsubscribe link in every email we send
  • Request deletion of your email address and any associated data from our systems
  • Request a copy of the data we hold about you
  • Correct any inaccurate information

To exercise these rights, contact us at: privacy@transcriptguide.com

We will respond to all data requests within 30 days.

Third-Party Services

We use the following third-party services to operate this site:

  • Cloudflare (US-based): Website hosting, content delivery, and secure data storage. Cloudflare may collect technical information such as IP addresses for security and performance purposes. See Cloudflare's Privacy Policy .
  • Resend (US-based): Email delivery service used to send verification emails and download links. See Resend's Privacy Policy .

These services are necessary to provide our core functionality and are bound by their own privacy policies and data protection practices.

Cookies, Analytics, and Advertising

We use minimal cookies necessary for the site to function.

Analytics: We may use Google Analytics 4 (GA4) to understand how visitors use this site. When enabled, GA4 collects anonymous usage data with IP anonymization turned on. We do not enable Google Signals or ad-personalization features. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on .

Advertising: This site uses Google AdSense to display advertisements. Google may use cookies or similar technologies to personalize ads, measure ad performance, and limit repeated displays. Google's advertising cookies (such as those described in Google's Advertising Policies ) apply when ads are served on this site.

Security

We take reasonable measures to protect your information:

  • All data is transmitted over HTTPS (encrypted connections)
  • Email verification links expire after 7 days
  • We use secure, randomly-generated tokens for verification
  • Personal case information is not stored on our servers
  • Email delivery stores only your email address and limited request summary

External Links

This site links to court and government resources. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

This site is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

If this policy changes, the updated version will be posted on this page with a new effective date. We will notify users who have opted into communications of any material changes via email.

Contact Us

If you have questions about this privacy policy or our data practices, contact us at: privacy@transcriptguide.com